CANCELLATIONS

Cancellation by you before course start date: Cancellations must be received in writing to info@beeleaf.com. If, after confirming your place on the training, you withdraw before the course start date BeeLeaf will retain your £600 deposit as an administration fee. No further fees will be due.

Cancellation by you after course start date: You become liable for all outstanding fees should you decide to withdraw mid-course. Arrangements may be made for you to return the following year at the discretion of the Trainers and BeeLeaf.

Cancellation by BeeLeaf: In the unlikely event of BeeLeaf  having to cancel we will offer an alternative date and venue or you may choose to receive a full refund and BeeLeaf would accept no liability for any consequential or indirect loss.

A Certificate will only be awarded when full payment has been received. If you experience any difficulty with payment we expect you to inform us immediately so that possible options can be discussed.

REFUND POLICY

Irregular attendance: In order for you to receive your certificate, attendance is essential for a minimum of 20 of the 22 days of the training. If you miss up to 2 days training owing to illness/unforeseen circumstances you will be offered the chance to return the following year, free of charge, to complete the training you have missed. This is subject to you meeting the course assessment criteria. If you miss more than 2 days arrangements may be made for you to defer to the following year. This is at the discretion of the Trainers and BeeLeaf Training Ltd and will incur a £600 charge.

Cancellation by you before course start date: Cancellations must be received in writing. If, after confirming your place on the training, you withdraw before the course start date, your deposit will be retained by BeeLeaf. No further fees will be due.

Cancellation by you after course start date: You become liable for all outstanding fees should you decide to withdraw mid-course. Arrangements may be made for you to return the following year as long as payments up are to date. This is at the discretion of the Trainers and BeeLeaf Training Ltd and will incur a £600 charge.

Failure to meet assessment criteria: If during the course our ongoing assessment indicates that you require improvement at a skills, comprehension or personal development level, we will give you specific feedback and let you know what is required for you to evidence satisfactory achievement for final assessment and Certification. One or more of the following options will be applied, according to your area of challenge:

(a) You may be asked to re-submit written assignments after discussion and guidance from a Trainer and/or Course Assistant.

(b) You may be asked to demonstrate satisfactory improvement during practical learning activities on the training.

(c) You may be asked to attend to personal development issues in a suitably supportive and professional environment, such as one-to-one therapy with a qualified Therapist of your choosing.

(d) Arrangements may be made for you to return the following year at the discretion of the Trainers and BeeLeaf Training Ltd.

If you do not demonstrate a willingness to positively respond to feedback or realistic improvement in response to feedback cannot be demonstrated within a reasonable timeframe, you may be assessed as being unsuitable to complete the training, in which case your place on the course will be cancelled. Fees will only be charged for those weekends of training that have taken place to date and you may be given a letter of Attendance.

Cancellation by BeeLeaf: In the unlikely event of BeeLeaf Training Ltd having to cancel we will offer an alternative date, venue or you may choose to receive a full refund. BeeLeaf would accept no liability for any consequential or indirect loss.

Changes to Syllabus and Personnel: BeeLeaf Training Ltd reserves the right to make changes to any part of the training course and Personnel at any time and without notice. BeeLeaf would accept no liability for any consequential or indirect loss.